Refund Policy
Last updated October 7, 2026
Before you buy
PressLume includes a 7-day free trial so you can try the full app before purchasing. No account or payment information is required to start the trial.
Refunds
Because you can try PressLume before buying, purchases are generally final and we do not normally provide refunds simply because you change your mind after purchasing.
We will consider refund requests when there is a genuine problem, including:
- a duplicate or incorrect charge
- a licensing or activation problem we cannot resolve
- a material technical problem that prevents the app from working as described and cannot reasonably be fixed
- a refund required by applicable law
We may also approve refunds in exceptional circumstances at our discretion.
How to request a refund
Contact us at support@presslume.app and include the email address used for the purchase and enough information for us to identify the order.
We may ask for additional information if needed to understand or resolve the issue.
Refund processing
Payments and refunds are processed through Polar and its payment providers. If a refund is approved, the associated PressLume license may be revoked.
Processing times after approval may depend on Polar, the payment provider, and your bank or card issuer.
Your legal rights
This policy does not limit any refund, cancellation, or consumer rights that cannot legally be excluded where you live.
Contact
Questions about refunds can be sent to support@presslume.app.